How can I check shipping/delivery details?
Location: We ship all over the world.
For getting shipping/delivery charge, follow the below steps:
 Shipping/Delivery Charge depends on the selected product’s weight and your location
 So enter your shipping address correctly at the time of checkout
 You will get the exact delivery/shipping charges for your location

  1. How do I place an order?
     Browse by category or search an item of your choice- Click on the product of your choice
     Note: Check fabric / material / color / style / length / fit and other details if provided – Refer to
    the size guide
     Check the expected delivery time and COD service availability by entering your Pin Code on
    the CHECK DELIVERY DETAILS link- Detailed information about your items will be
    communicated via SMS/Email once you have placed an order
     Create an account by registering or you can also proceed by entering your Email ID (Note: If
    you register with us you will get the following benefits: – speeds up the ordering process,
    allows us to keep you informed about your orders and refund through email)
     Carefully enter your shipping address
     Enter the The Dresser discount coupon codes if applicable
     Check the final price {COD/Shipping charges}. Select one of the payment options (COD,
    Prepaid, Net-Banking/Debit or Credit Card, Wallet)
     You will now receive a confirmation mail and an SMS from The Dresser team
     You can check Order History in ‘My Account’ in case you had logged into your account after
    placing the Order
    Didn’t receive any communication? OR Facing issues while placing an order? OR Website hung up
    on the payment page? OR Order was not successful? If you are facing problem during order placing,
    call us on tel.-8310372776.
  2. How can I apply coupon code?

For applying the coupon code to your cart, you should go to cart page, there is an option
‘DISCOUNT CODES’, click on that option & apply your coupon code.
If it’s showing invalid coupon code, this code may not be applicable to your cart.
T&C: Only one coupon can be applied at a time.

  1. How can I modify my order after having
    placed it?
    Unfortunately, after you have placed an order, you won’t be able to add or remove a product to/from
    your order. But you can place a new order for the desired products. 
    Please contact our customer care team if you wish to change the delivery address for your order.
    We shall accept your request if the order has not yet been shipped. However, if the order has been
    shipped, we shall only be able to accept the change of address requests within your city.
    Please note: An order shall be delivered to a single address only. We do not accept requests for
    delivering at multiple locations in a single order. We request you to place separate orders for
    separate locations.
    We try to deliver all your orders at the earliest time possible. However, if you want delivery on a later
    date, please coordinate with the courier person once he gets in touch with you.
  2. I have placed my Order! What’s next?
    After you have placed the order, we will send you a CONFIRMATION email and SMS with delivery
    details. We will try to dispatch your order as soon as possible and will keep you informed at every
    step of the way.
    You can also track your order through our website or app by visiting ‘My Account’ section.
    Please note: It sometimes takes up to 24 hours for the tracking to be updated after an order is
  3. How will I know if the order is placed

When your order is confirmed:
We will send you a message. Do check your phone. We will put through an e-mail with the details of
your product. Be sure you go through that.
You can also check the order in the “My Accounts” tab.

  1. How will I fill my cart again, if payment of my
    order is failed?
    To refill you cart…
    Go to “My Order” and there is a button of Reorder, click on that button, your cart will refill and you
    can place order again.
    Return related query
  2. How do I cancel the order I have placed?
    You can cancel your order before it has been packed in our warehouse. If your order has already
    been shipped.
    If you wish to cancel your order then you are required to mail your Order ID, along with your request
    to cancel the order at
  3. How do I create a Return Request?
    If you want to create a return request then you are requested to mail your Order ID, along with your
    concern at
  4. I have created a Return Request. When will
    the product be picked up?
    The Customers should self-ship the products within 3 days of creating the return request
    Note 1: Returns are acceptable only if the product is damaged. No returns if the size is selected
    wrongly. (So we request you to cross verify the size chart carefully).
    Note 2: Kindly make a Video at the time of opening the Packet to claim the Defect if any in the
    product (As we also keep a video at the time of packaging).
    Note 3: If we have shipped wrong size apart from the ordered size than we shall replace the same
    with the right sized product.
  5. I have created a Return Request. When will I
    get the refund?
    Refund will be initiated after we receive the item at our warehouse and it passes quality check. The
    refund time depends on the mode of the refund:
  6. NEFT – Time taken for the product to reach us, plus 3 to 5 business days
  7. Online Refund – Time taken for the product to reach us, plus 7 to 10 business days
  8. Wallet – Time taken for the product to reach us, plus 1 business day
     5. Where should I self-ship the Returns?
    You can send the return to the following return processing facility:
    613, 7 th Main, 3 rd Stage, 3 rd Block, Basaveshwaranagar, Bangalore 560079, Karnataka, India
    You can simply call us at 8310372776, in case you have any query.
    Kindly do not send it to any other address as the package would not be acceptable

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